Shipping policy

Shipping Policy

Last updated: October 2026

Where we ship

We currently ship to addresses in the United States only.

Shipping costs

  • Free tracked shipping on orders of $99 or more, which covers any Set of 3.
  • $5 flat rate tracked shipping on orders under $99.

The shipping cost is shown in your cart and at checkout before you pay. There are no hidden fees.

Processing time

Orders are processed within 1 to 2 business days (Monday to Friday, excluding US public holidays). Orders placed on a weekend or holiday are processed the next business day. During busy sale periods processing can take up to 3 business days.

Delivery time

Once your order has shipped, delivery usually takes 7 to 15 business days. Delivery times are estimates and can be affected by carrier delays, weather and peak seasons.

Tracking

Every order is tracked. We email your tracking number as soon as your order ships. Tracking can take up to 48 hours to show its first update.

Address accuracy

Please check your shipping address at checkout. If you spot a mistake, email us within 12 hours of placing your order and we will update it before it ships. We cannot redirect a parcel once it has left us.

Lost or delayed parcels

If your tracking has not updated for 10 business days, or your order has not arrived within 20 business days of shipping, contact us and we will investigate with the carrier and send a replacement or refund if the parcel is lost.

Questions

Email us at wearvalcourt@gmail.com and we will reply within 1 business day.

Returns, Exchanges & Refunds

Last updated: October 2026

30-Day Fit Guarantee

If The Everett doesn't fit the way you want, you have 30 days from the day your order is delivered to return or exchange it.

What can be returned

  • Shirts must be unworn outside of trying on, unwashed, and free of marks, odors or damage.
  • Original tags must still be attached.
  • Shirts bought as part of a Set of 3 can be returned individually. The refund for each shirt is based on the price you actually paid, so the set saving is shared across the three shirts.

How to start a return or exchange

  1. Email wearvalcourt@gmail.com with your order number and whether you want a refund or a different size.
  2. We will reply within 1 business day with the return address and instructions.
  3. Please do not send items back without contacting us first, as we can't process returns that arrive without a return request.

Who pays return shipping

  • Change of mind or wrong size ordered: you cover the cost of sending the shirt back. We recommend a tracked service.
  • Faulty, damaged or wrong item sent: we cover everything. Email us a photo within 7 days of delivery and we will send a replacement or a full refund, usually without you needing to return the item.

Exchanges

Need a different size? Once your return is on its way and you have sent us the tracking number, we ship the new size to you at no extra shipping cost, subject to stock.

Refunds

Once we receive and check your return, we email you to confirm. Approved refunds go back to your original payment method within 5 business days. Your bank may take a few extra days to show it. Original shipping charges are not refunded unless the item was faulty or we sent the wrong item.

Your rights

This policy does not affect any rights you have under applicable consumer protection laws.

Contact

Email wearvalcourt@gmail.com with any question about a return, exchange or refund.